Why Is It Important to Be Polite to ChatGPT and Other AIs?
In this era, artificial intelligence (AI) has become an integral part of our daily lives. Knowing how to get better results from ChatGPT and other AIs are also an important tech skill that we should know. However, many people have questions about how to communicate with AI. A recent study has scientifically proven the importance of polite behavior with AI systems. According to the results of the study, polite behavior with machines not only increases the quality of their work, but also enhances our leadership skills and improves emotional intelligence.
Looking at the relationship between politeness and AI, it is seen that simply maintaining politeness improves the performance of AI and creates a positive culture in the workplace, which sets a strong example, especially for leaders.
The relationship between politeness and the quality of work of AI
It is not enough to create a technical relationship with machines; our behavior is also important. The study has scientifically proven that we can achieve two important benefits by being polite with AI systems. First, being polite to machines significantly improves the quality of AI’s output. Second, it also improves our ability to lead.
AI works better when you are polite
Studies have shown that being polite to machines significantly improves AI’s performance. A study conducted in English, Chinese, and Japanese found that AI’s performance was impaired when prompted in rude language. Such instructions increased the amount of incorrect and biased information, omitted important information, and produced incorrect results.
When researchers tested AI systems on various criteria, such as writing summaries or understanding language, they used a variety of prompts, ranging from polite to rude. The results were surprising: Prompts given in polite language performed much better than prompts given in rude language. The use of rude prompts reduced the performance of some AI models by up to 30 percent.
The results of this study show that using politeness towards AI systems is not only a sign of good behavior, but also crucial for getting productive and accurate output.
The study also revealed that AI models respond to polite behavior in a culturally sensitive manner. This suggests that cultural context plays an important role in our interactions with AI, just like in human interactions.
Politeness with AIs is also reflected in real life
A study found that people who maintain professional etiquette when interacting with AI also display strong emotional intelligence when interacting with humans. Being polite to AI activates the parts of our brain that help us maintain social relationships. As a result, our ability to lead is improved.
Think about it, if you are a chatbot when you are getting a task done, how will you be able to work with your colleagues with patience and respect under pressure? When you treat AI with respect, it strengthens your overall behavior and relationship skills.
While AI is used for technical and analytical tasks, emotional intelligence and interpersonal skills are still very important. Improving such relationships helps us improve our critical thinking skills, not destroy them. A study in the Journal of Applied Psychology found that rude behavior spreads like a virus in the workplace. When a leader treats AI with respect, he sets an example for his employees, which creates a positive atmosphere in the organization.
The data on the benefits of polite behavior with AI is quite impressive. Companies that emphasize respectful treatment with AI are seeing positive changes in various areas. These organizations are seeing increased teamwork among employees, improved customer service, and easier adoption of new technologies. Most importantly, such organizations are creating a positive corporate culture that helps attract and retain talented employees. Therefore, respectful behavior with ChatGPT or other AI systems not only yields good results, but also proves profitable in the long run.